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Terms and Conditions for Students/Parents at Hub Al Quran

At Hub Al Quran, we extend a warm welcome to all seekers of knowledge. Our commitment lies in offering unparalleled education within an environment that fosters positivity and excellence. It is our mission to provide quality learning experiences that exceed expectations.

In order to uphold the integrity of our educational platform and to guarantee a seamless and transparent journey for all, we kindly ask that you familiarize yourself with and abide by the following terms and conditions. Your cooperation ensures that we maintain the standards of excellence that define Hub Al Quran.

1. Daily Classes Schedule and Rules for Absence

Once a schedule is confirmed, it should be followed regularly. Changes to the schedule should only occur in emergencies or time-related issues, as frequent changes may disrupt the learning process.


Please discuss and finalize class schedules with the teachers only after informing the Hub Al Quran Admin Team, as it can impact your classes and learning experience.


While we encourage our teachers to start classes on time, if your teacher is more than 5 minutes late, please notify us via WhatsApp directly. Otherwise, the Academy will not be responsible for any missed class.


If you need to take leave from a lesson, kindly inform the Hub Al Quran Admin Team at least 1 hour before the scheduled class time. Failure to report and absenteeism without notice will result in a marked absence with no make-up class.

2. Absence Policy

Hub Al Quran reserves the right to cancel classes for any student absent from more than 03 classes without prior notice. Requests for refunds will not be entertained in such cases.


There will be no refund for missed classes, but students can make up for them if they have sent prior notice to the admin.
Make-up classes for missed sessions can be taken within 30 days. After 30 days, no classes will be rescheduled or refunded.

3. Payment Rules

Monthly fees must be paid in advance at the beginning of each month from the registration date. After trial classes, you can discuss fee plans for your chosen course with the admin team, and payment should be made on the due date.
Please get in touch with the billing department for assistance if you encounter any issues or concerns regarding bill payments or monthly dues.


Hub Al Quran reserves the right to suspend classes if payment is overdue for more than seven days without notice or a valid excuse.
Once classes commence in a month, the total fees must be paid.

4. Security

At Hub Al Quran, your security and privacy are our utmost priority. We kindly request that you refrain from sharing any personal contact information, such as phone numbers, email addresses, social media accounts, or credit card details, with any teacher or staff member. In the event of any misuse of such information, Hub Al Quran cannot be held responsible.

Furthermore, our teachers are strictly prohibited from requesting or sharing their contact information with students or parents. If you encounter any such behavior, please notify us immediately so that appropriate action can be taken.

For any payment-related or additional inquiries, please reach out to the Hub Al Quran Admin Team directly. We are here to assist you and ensure a safe and secure learning environment for all our students. Thank you for your cooperation and trust in Hub Al Quran.

5. Your Feedback Matters

Your feedback is incredibly important to us at Hub Al Quran as we strive to continuously improve our service and provide you with the best possible educational experience. Whether you have concerns, complaints, or inquiries, we encourage you to share them with us openly and honestly.

At Hub Al Quran, we value your commitment to learning and are dedicated to supporting you on your Quranic education journey. Your input helps us tailor our classes, refine our teaching methods, and ensure that we meet your needs effectively.

Thank you for choosing Hub Al Quran as your educational partner. We are honored to be a part of your learning experience and look forward to serving you with excellence.

 
 
 
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